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Library to get tough on fines by cutting computer access

Tuesday, December 28, 2010
(Updated 2:41 pm)

— Got a pile of library books gathering dust on your bedside table?

In case you need more incentive to return them to the Greensboro Public Library — and pay those overdue fees — you’re about to get one.

Starting in late winter, library users with late fines and lost material fees of more than $50 will no longer be able to access computers.

“I don’t really see it as anything other than our attempt to be good stewards and do due diligence in terms of unreturned books and unpaid fines,” Library Director Sandy Neerman said.

The library already cuts off patrons from checking out material when they have a bill over $5. The fines range from 5 cents a day for children’s books to 50 cents a day for items such as DVDs. Fees for lost materials are higher.

When overdue fees and fines on a single account tip the $50 mark, the city sends the account to an third-party collection agency to recover the money — and sometimes the material.

Last year, 1,565 accounts were turned over to the collection agency, which collected $15,335 and $74,960 worth of books and other material.

The new computer shut-off rule, which is used Charlotte, will be further incentive for people to return overdue material, Neerman said.

The new rules will likely take effect in February to give the library time to notify customers.

People who need help paying the bills can visit the nearest library branch to set up a payment plan with staff, Neerman said.

Contact Amanda Lehmert at 373-7075 or amanda.lehmert@news-record.com
 

Accompanying Photos

Photo Caption: The Central Library in downtown Greensboro.

Comments

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Jeff Armstrong

December 28, 2010 - 8:20 am EST

The only thing wrong here is that the amount -- $50.00 -- is too high. Cut 'em off after $20.00. If they don't pay up, send Stephen King's Library Policeman after them.

oh good grief

December 28, 2010 - 9:37 am EST

"The library already cuts off patrons from checking out material when they have a bill over $5."

That statement most assuredly does not reflect what I witnessed at the Central (downtown) Library this year. I was in line behind a man, woman, and two children (they were together). They had a stack of books and videos (probably totaling 10-12 items in all) and they proceeded to try to check them out with their card. The older woman manning the desk nearest the doors on the main floor took their card and then told them that they owed over $20 in late fines and for a book which the woman admitted losing. The library employee (or volunteer?) told them that they couldn't check out the books and videos until they paid the fine(s). The couple just stood there in line -- not really saying they couldn't pay -- not really saying they wouldn't pay -- just standing in line taking up time and space.

Finally as the line behind those four people grew longer, the library employee/volunteer? told them to go to the desk across the room and pay their fines and that she would "hold" their books and videos until they got back to her desk. And then she said, sotto voce, they could "just pay a dollar or two" and she'd let them check out the "new" stack of 10-12 items.

goodtoknow

December 28, 2010 - 10:23 am EST

The library needs the the Book Nazi to end this mess and Mr. Bookman to clean it up.

johnodrake

December 28, 2010 - 11:18 am EST

Anyone with overdue material should not be allowed to check out more. Selfishness should not be rewarded.

brarian

December 28, 2010 - 11:36 am EST

The article mentions that Charlotte has the same policy. Actually Charlotte is changing its policy to the following:
"Beginning Jan. 1, account balances must be under $5 to check out books or use library computers." This quote is from the Charlotte Mecklenburg Library website.

Bosco

December 28, 2010 - 12:10 pm EST

Library you're such a beast. You remind me of Paul Lind saying "Don't do that". Why don't you get a warrant, go to their house, kick the door down, slam them against the wall and take back the books. Maybe somewhere in between

first affirmative

December 28, 2010 - 1:01 pm EST

The pop culture reference to Paul Lind brings to mind his guest star performance on a very early Patty Duke show where his affected arrogance served as straight-man to Patty's comic disobedience!

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