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OPINION

Editorial: Filling probation jobs must be a top priority

Friday, March 5, 2010
(Updated 3:00 am)

The “job vacancy” sign is out at the troubled and understaffed state probation department, but the response has been disappointing, particularly in a lagging economy.

Attracting and hiring qualified applicants is critical in restoring the public’s confidence in a system beset by a multitude of problems, including high turnover, low morale and sub-par equipment.

Several high-profile crimes allegedly committed by errant probationers have highlighted those shortcomings. As a result of the ensuing outcry, Gov. Bev Perdue has made probation system reform a priority.

There has been some progress. Relevant  juvenile records are now accessible. New equipment finally lets probation officers communicate with other law enforcement agencies. 

However, that can’t be said for filling street-level jobs, which are so critical in reducing the high caseloads blamed for letting dangerous offenders stay on the loose to commit new crimes.

Despite the mandate to reduce vacancies, the numbers actually rose last year. A persistently high turnover rate has only made matters worse.

Rather than moving ahead proactively and trying innovative approaches, Department of Correction officials appear to be stuck in a time warp.

Recruitment efforts are limited to departmental Web sites. And eliminating entry-level positions rules out younger applicants who might be interested in a  job paying $35,337 annually.

While insisting on two years’ experience in probation work or related fields is commendable, it severely narrows the applicant field. The state, for example, has no qualms recruiting recent college graduates for teaching jobs.

Given the pressing need to fill the more than 140 vacancies, there are several ways DOC might speed up the sputtering hiring process.

One is posting openings on other job-search sites to attract a broader applicant base. Another is acting on a proposal to hire qualified DOC employees laid off when a number of prison units shut down last fall because of  budget constraints.

Working more closely with state four-year colleges that have criminal-justice programs could fill openings, although it means waiving the experience requirement.

Setting up internships at community colleges with law enforcement classes might spark interest and lead to future hiring. Having interns do some clerical tasks could reduce workloads.

Make no mistake, being a state probation officer can be a dangerous, thankless assignment. At the same time, the job can be rewarding.

People are out there who can and want to do it. It’s incumbent on the state to find ways of reaching them.
 

Comments

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Panacea

March 5, 2010 - 7:29 am EST

It's the old catch 22: they want experience, but they can't find anyone with experience because they can't get the job to get the experience.

This piece has a lot of good, common sense suggestions, especially using laid off CO's who are familiar with how criminals behave and know how to deal with it.

Internships with CJ students also makes sense; give them a taste for the job and see if it is for them, and also keep the pool down to those with commitment to the task rather than someone desperate for a job no matter what.

johnq2

March 6, 2010 - 9:30 am EST

I am a probation officer. In my humble opinion there appear to be three areas that need to be addressed to improve the probation system.
*Recruit--We need to actively recruit committed professionals who want to be probation officers. There are various ways to do that from sending a representative to job fairs at colleges throughout the state and the nation to advertising in nationwide trade publications or utilizing websites.
*Train--Our training leaves a lot to be desired. It's too much to cover in this forum but suffice it to say that any probation officer will tell you they have used very little of what they learned in basic or intermediate school in their job.
*Retain--The state invests a lot of money hiring and training employees. Since we are making that investment in them they should be willing to commit to a minimum term of employment. Most law enforcement agencies that sponsor their sworn employees require a commitment.
While there are numerous other problems that effect probation we can only control ourselves and our responses to the challenges that we face. We can't control who, how often or when judges sentence people to probation. We can't control budget cuts and political issues that effect us. Our agency could go a long way toward trying to get the best employees possible, training them so that they are not overwhelmed by their job and being appreciative of those who do what is expected of them. There is a lot of arrogance and tyranny in management and that runs a lot of people off.

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