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LIFE

Agency’s refugee director resigns

Friday, January 8, 2010
(Updated Saturday, January 9 - 7:01 am)

GREENSBORO — The state director of refugee services resigned at Lutheran Family Services this week as the agency struggles with resettlement problems for recent Iraqi arrivals.

LFS, one of four local nonprofits that contract with the State Department to resettle political refugees from war zones, will review the number of new arrivals for 2010, agency spokeswoman Sabrina Goins said.

The nonprofit has been the subject of ongoing complaints of substandard housing and lack of services for Iraqi refugees brought to Greensboro in late 2009. But Goins said the resignation of state refugee director Kristen Lovett was voluntary and unrelated to complaints from the community. Lovett said she will be working in Ethiopia. Beginning in February, LFS CEO Suzanne Gibson Wise will spend two days each week in Greensboro.

Until a replacement for Lovett is found, the agency’s executive director, Laura Benson, will fill in.

Goins called the review of the resettlement numbers routine. “What’s going to be happening is we’re going to be revisiting the numbers to see what can be handled.”

State Refugee Coordinator Marlene Myers, who monitors the refugee picture for the N.C. Department of Health and Human Services, said she is seeking talks with the State Department and national nonprofits on this issue. This comes after a November meeting with local volunteers who expressed misgivings about the resettlement process.

“If a community is being negatively impacted, we will plan to have conversations,” Myers said of comments she heard at the Refugee Information Network of Guilford meeting in November at Holy Trinity Episcopal Church.

“I took it as people being concerned about capacity. Do we have the capacity for jobs and self-sufficiency?”

About 40 percent of the state’s incoming refugees will resettle through the four local agencies, according to current projections for this fiscal year. The other local agencies include N.C. African Services Coalition, Church World Services and World Relief of High Point.

That is as many as 800 refugees, some with large families, some coming directly from the war zone. Given the Piedmont’s continuing unemployment and pressure on charities and community foundations, refugee sponsors said they felt overwhelmed by the influx.

Sponsors are still trying to assist Congo and Burmese arrivals who found themselves owing back rent and utilities last winter because they lacked jobs and financial support from sponsors. Meanwhile, the community is attempting to respond to the plight of the Iraqis at Hunters Glen Apartments.

“A pastor stood up at our very first meeting and said, 'Is there anything we can do to slow down or halt a little until we can take care of the people and absorb what we already have?’” said the Rev. Virginia Herring, assistant rector at Holy Trinity, one of the churches involved in refugee sponsorship.

“The agencies said, 'There are so many refugees. Our job is to resettle them.’ We get that. So we just kind of backed off.”

Myers said the Triangle experienced a temporary slowing of refugee arrivals last year to allow the area to catch up. The drawback is for the resettlement agencies themselves, if the slowdown lasts.

“If they don’t bring in refugees, they lose their jobs,” Herring said. “Of course, the victims in all this are the refugees.”

Contact Lorraine Ahearn at 373-7334 or lorraine.ahearn@news-record.com

 

Want to know more?

What: Primer on the resettlement process, how and why refugees come here, and how you can help.
When: 7 p.m. Thursday.
Where: Irving Park United Methodist Church, 1510 W. Cone Blvd., Greensboro.

What: A talk on Iraqi refugees by Dr. Raleigh Bailey of the N.C. Center for New North Carolinians.
When: 6:30 to 8:30 p.m. Jan. 26.
Where: J. Edward Kitchen Operations Center, Lake Townsend Room, 2602 S. Elm-Eugene St., Greensboro.
 

Comments

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hipmom

January 8, 2010 - 6:54 pm EST

My first question is what exactly does this reporter have against the refugee community? Please be honest Lorraine, admit that you are going after the agencies that provide support and that clearly there is a one sided view being presented on the plight of the refugee. Instead, I would suggest that those who have a negative opinion of the refugee community-volunteer with one of the agencies-put your money where your mouth is. Letters sent to the Department of State and the State Refugee Coordinator would sure be the first step in garnering change. Attacks aimed at those who are working on the ground every day, those who advocate daily on behalf of the refugee and who consistently make pleas for change is an ineffective way to initiate change. Lorraine-how about some fact checking and some awareness on the work that is being done by the agencies instead of these attacks. However, it appears that you are taking the easy way out on these stories. And yes, they are "stories".

FedUpAgain

January 8, 2010 - 7:51 pm EST

Lutheran Family Services (LFS Carolinas) is just barely hanging on. They are unable to pay their bills in a timely manner & their clients are the ones who are suffering. The agency's top people do nothing but spend, spend, spend. Most of the qualified staff have either been laid-off or have left, because they could no longer accept the way the agency does business. It has been mismanaged since 2001 & I will be very surprised if they are still open in 5 years. I feel so sad for the poor clients, who are the real losers in this.

FORefugees

January 8, 2010 - 10:10 pm EST

As a supporter of refugee resettlement I am continually amazed at the people who don’t want any constructive criticism or outside scrutiny of the U.S. refugee resettlement program. The only way that problems can be fixed -- problems that have long placed vulnerable refugees in jeopardy -- is to open the process to examination by all and to try to solve the problems.

There are refugee resettlement agencies all over the country who regularly and seriously neglect their refugee clients. We have government oversight agencies that do little to prevent this from continuing. Let’s not blame reporters simply for reporting on refugee resettlement issues. I am happy we have a free press that covers issues without just trying to protect local interests.

Thank you Lorraine Ahearn and the News-Record for addressing this issue.

Christopher Coen
Friends of Refugees

Concerned_Citizen_1

January 9, 2010 - 2:09 pm EST

My husband and I are volunteering with one particular refugee community in Greensboro, Bhutanese refugees who came from camps in Nepal. They are residing at the very same apartment complex mentioned by Ms. Ahearn in her last article, Hunters Glen. We are not religious, have no agenda and are not affiliated with any organization, and I can tell you all quite categorically that the situation for refugees is dire.

Contrary to the first comment, a person who has something against the refugees would simply remain quiet. Observing and experiencing their living conditions is more than enough to demonstrate that if this is what qualifies as help, they might all have been better off in the war zones they came from.

In the case of the refugees at Hunters Glen, the units are impossible to heat (in the event the heat works), many have severe water leakage from the toilets, appliances in various states of disrepair, most households have only one person employed (even though many households have 10-12 members) and even that is often part time. They are located in areas where they are arguably less safe than they were before arrival. Additionally, residents are threatened by management with calls to the police when they attempt to bring up repair or utility issues. Since most have a deep-seated fear of police where they came from, very few even bother anymore to complain.

This is unacceptable and unsustainable. Unless or until every single refugee in Greensboro has adequate clothing, housing and employment, continuing to settle refugees here is not only a recipe for human catastrophe, but also a major lawsuit. Anyone who challenges the intent of the author or severity of the situation need only pay a visit to any one of the refugee families at Hunters Glen.

Concerned_Citizen_1

January 9, 2010 - 3:04 pm EST

I found this comment from Ms. Ahearn's previous article of particular interest.

JosephParadis
December 22, 2009 - 10:00 am EST

This story does not surprise me at all. What surprises me is that LFS has gotten away with so many things that have NEVER made the news. Since the beginning of the regin of Suzanne the list is endless. The people who say these refugees should be sent back should themselves be sent back to their country of origin. Such ignorance will get you nowere quite quickly as I'm sure you have already witnessed in the facsimile of what you call a daily life. As far as LFS I worked there for 12 years and upon the retirement of the founder, William D. Brittain, the agencies morale as well as the leadership took a terrible plunge for the worse. Mr. Bill would have given you the shirt off of his back. The new leader, Suzanne Gibson Wise may let you dine on a crumb left from her meal, if there be any. If ever there was a leader of so-called Christian organization without a heart she is the poster child. Under her reign all that mattered was the comfort of herself and her other incompetents such as Vice President's, Controllers, HR Leads etc. If you ever meet her ask her about her method of Christmastime layoffs. She picks the day of the company Holiday luncheon. Those that are in the office that day are told face to face. Those that are out sick, mono, maternity leave, etc. are sent via courier a package containing a letter of termination and a handful of forms to sign, one such form threatening them if they choose to badmouth LFS after the termination they will forfeit their right to draw unemployment. Of course this was illegal and after the threat of a few lawsuits this tactic was ceased but she went on to bigger and better devices. I will try to refrain from badmouthing this pitiful woman but I will tell you this. If you would like to see how much money she made and does make for running LFS into the ground you may go to www.guidestar.org and find out. It is quite sickening. As for the refugees, there are people here in America that want you here. Just keep hope and from that hope will grow warmth. To Suzanne, if you would like to pubicly debate anything I have touched on in the post feel free to let me know. We can also speak of you company paid vehicles, the wireless internet in your home, your endless Blackberries, your peronal commode and your $4000.00 office conference table. (Remember, you got it because the one that was in the office when you came wasn't good enough). Merry Christmas LFS.

hipmom

January 21, 2010 - 8:23 pm EST

THANK YOU!!

tomod526

January 20, 2010 - 11:03 am EST

Flush your money down the commode, or give it to the first Vice President or "Executive Director" from LFS you meet, because either way it will end up in their pockets anyway. Those horror stories you hear about Non-profit faith-based agencies are not myths. This organization is a perfect example! Every year they "re-organize" the agency structure to keep everyone confused and hide the raises they give themselves. Every year their budget gets smaller, they sell off assets, cut services to the needy, lay off direct care staff, hire more management, operate with a $1,000,000.00 deficit in the last five years -- Yet the CEO and "Executive Directors" get 10-15% salary increases on a yearly basis. Where else in the business world can you run a business, lose over $250,000.00 in one year, and give yourself a $15,000.00 raise - a new SUV for yourself and 10 other "Vice Presidents" - new office furniture - Blackberries for everyone, and refuse to fund everyone else's retirement until you feel like it. The shame is the CEO thinks she is doing a wonderful job and all her VPs, "Executive Directors of Hubs", won't tell the Empress she has on no clothes. Any one there who spoke the truth to Her Highness was shown the door, or was smart enough to get out before she had the chance. I would send family members to the kennel before I would send them to an LFS program - Not because of the direct care staff, who work extremely hard, but because of the lack of program funding due to a 28% administrative cut that is hidden in a maze of tax code prestidigitation. What a shame. Padding your own nests at the expense of the most vulnerable and needy, under the guise of doing God's work.

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