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NEWS

Faster, wireless Internet access on way to Triad

Thursday, October 22, 2009
(Updated Friday, October 23 - 5:19 am)

GREENSBORO — High-speed Internet in the Triad is about to go wireless as Sprint and Time Warner Cable roll out 4G wireless networks before the end of the year.

“Think of it as a huge wi-fi hot spot over the Triad,” said John Taylor, public affairs manager for Sprint’s North Carolina operations. “By using our WiMax technology, we’ll be able to give customers 4G speed Internet access on any wi-fi enabled device anywhere in the Triad, Charlotte and the Triangle.”

Sprint’s plan, called Sprint 4G, will be available in November — a month before Time Warner rolls out its similar Road Runner Mobile.

Both plans will offer 4G speeds faster than most commercially available broadband. Sprint claims its service will provide speeds up to 10 megabits per second (Mbps). Time Warner Cable claims speeds of up to 6 Mbps. Both services will be fast enough to simultaneously stream multiple high-quality videos from services like Netflix or sites like Hulu and CNN.

Sprint’s 4G service will be $69.99 a month for unlimited access to both the 4G and 3G networks. Lower rates are available for those who would like 3G-only access and the ability to buy 4G “day passes.”

Time Warner will offer unlimited 4G access for $49.95 per month for existing Road Runner Standard or Turbo customers, with lower rates for customers who order multiple services or agree to limited downloads.

“With Time Warner Cable’s 4G Mobile Network, we now offer the fastest mobile service available and extend our reach outside the home,” said Carol Hevey, executive vice president of the Carolina Region for Time Warner Cable, in a statement. “Giving our customers the convenience of mobility and the speed of 4G, Road Runner Mobile lets customers take their favorite Internet service wherever they go. This is an important part of our strategy to give our customers any content, on any device, anytime, anywhere.”

The “G” in 3G and 4G stands for “generation” and denotes the faster upload/download speeds of the technology that provides Internet access to computers and wireless Internet devices.

Both companies will offer USB plug-in cards that will give customers 4G speeds within the major metropolitan areas they cover and 3G speeds farther away from towers. Sprint will also offer devices to create “personal hot spots,” letting customers share their wi-fi with up to five wireless devices like laptops or phones.

Greensboro’s move toward the Internet’s leading edge comes at a time when many of the state’s residents are connected to the Internet through the slowest access.

A new survey — the Speed Matters Speed Test — by the Communications Workers of America says that North Carolina ranks 34th in the nation in “real-time” Internet connection speeds. That refers to the actual speed available to a subscriber.

Between 2007 and 2009, the average download speed in the state increased from 2.6 megabits per second to 4.5.

At 5 Mbps, it would take 35 minutes for a subscriber to download 100 family photos or four hours to upload them, according to Debbie Goldman, telecommunications policy director for the CWA in Washington.

By comparison, superhigh-speed fiber-optic cables would transmit those photos in 2 minutes.

Two major factors influence a person’s access to high-speed Internet: the population density of their location and income.

Guilford County’s Internet service patterns are a prime example. ZIP codes containing affluent suburbs in the northwest and south, for example, have higher Internet speeds than those near central and east Greensboro.

A key exception is the 27403 ZIP code around UNCG, which offers high-speed Internet for its students and faculty.

Cable companies typically invest where they can get the most return from subscribers, Goldman said. Affluent subscribers offer one ready source of income at relatively low cost for the corporation. Conversely, far-flung residents in more rural counties are limited because it costs much more for a cable company to build lines across distance.

Goldman declined to talk about Sprint or Time Warner, but she said 4G could bring about big changes if the systems deliver as promised.

“In general,” she said, “we are moving to a period where there will be competition from 4G from a variety of carriers which they claim will be able to deliver Internet access at much faster speeds than we have now.”

Contact Joe Killian at 373-7023 or joe.killian@news-record.com

Contact Richard M. Barron at 373-7371 or richard.barron@news-record.com

 

Accompanying Photos

File photo (Associated Press)

Comments

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bewilderbeeste

October 22, 2009 - 6:11 am EDT

WOW let's all turn the Triad into one big happy microwave oven!!

speakup2

October 22, 2009 - 7:26 am EDT

Get ready for the forced slow down of the high speed internet that you are already paying for, so that they can force you to pay extra for this. It'll be about the same as when they did the regular landline internet service. I expect to get the high speed at no extra cost. I pay extra for it and should not be charged because they have so called improved the service. LOL I can expect it all day long, that doesn't mean that I will get it.

Illiterati

October 22, 2009 - 1:07 pm EDT

That's great and all, but looking at their coverage maps, folks up in Rockingham County won't see it, despite being TWC customers. Frankly, I'm much more interested in this white-space wireless broadband that's being implemented up the road in Claudville, VA. Imagine the telecommuting job possibilities this could open up in our area.

http://www.martinsvillebulletin.com/article.cfm?ID=21006
http://www.fiercebroadbandwireless.com/story/spectrum-bridge-claims-worl...

bewilderbeeste

October 22, 2009 - 1:17 pm EDT

Very interesting, thank you for sharing. Too bad the Triad technology/utility overlords are still in the techno dark ages to even understand what white space is.

bewilderbeeste

October 22, 2009 - 1:14 pm EDT

"Get ready for a slowdown in service"???? My RoadRunner Lite has been RoadRunner LAME for months in preparation of this press announcement. Almost back to the days of 56K modem calling!! Too bad out here in the county we have no choices about service, all the wiring every provider has is outdated and full of splices. Fiber optic is a joke when the feed line to the house is standard metal core. The phone lines have been buried underground for at least 25 years in hopes of safe-keeping but every "run a pipe through to serve G'boro something or other project" has resulted in many cut line and way too many fast-fixes to even have a clear land line voice convo. The Utilities Commission should really look at the quality of service the customers get for what they pay, especially for all these "improvements" we'll never be able to use out here.

timflowers

October 22, 2009 - 2:56 pm EDT

I've got Clearwire's Clear 4G service, which is the backbone Sprint will be using. It's terrible. I don't even get DSL "lite" speeds. This week it's been slower than dial up. I called customer service to complain and they said there's nothing they can do, but they won't release me from a 2 year contract. To add insult to injury, I never agreed to any contract. The phone sales rep put me into a contract without my consent or knowledge when I bundled some services together a few months ago. When I tried to explain that I never agreed to a contract, it was as if the Clearwire rep wasn't even hearing me.

JimDandy

October 22, 2009 - 3:14 pm EDT

I know what you guys are talking about. I have been getting my internet at speeds much slower then I have been paying for and they tell me its because to many people are sharing the lines and they can not afford to put any more larger main lines out there. If they can give people in my area faster internet through wireless then why are they putting a booster on alot of homes in my area just to get people CABLE. This is another case of companies getting to big and not being followed up on by the citys and state. Time Warner is ripping everyone off by being allowed to start this wireless system. High Point, Jamestown and Greensboro elected officails should be investigating this before letting them start it , ASK THE PEOPLE WHAT THE FEEL and if they do not , remember who these people are when you go to the polls.

bewilderbeeste

October 23, 2009 - 3:53 am EDT

I wonder, if, as consumers, we can put the county/city managers who contract these monopolies and the monoplies themselves into a state board query into why we are getting ripped of, services are misrepresented to us and "they" are allowed to put people into contracts without proper signing procedures. It all seems quite illegal. Whta really gets my goat is that here in the southern part of the county reception from free airwaves has always been so poor from the "antennae farms' that we've been forced to buy cable for a few decades now if we wish to watch even the local stations on tv.

Gol_d

October 22, 2009 - 3:18 pm EDT

I think the triads and sprint has the capability to hold this kind of innovation. I just hope they will overcome the future overloads in case.
Regards,
http://www.goldcoinsgain.com

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