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Blockbuster may close up to 960 stores

Wednesday, September 16, 2009
(Updated 2:14 pm)

SAN FRANCISCO (AP) — Blockbuster Inc. may close as many as 960 stores by the end of next year, shedding more dead weight as the struggling video rental chain tries to reverse its losses and fend off rapidly growing rivals Netflix Inc. and Redbox.

The cuts outlined in documents filed Tuesday would leave Blockbuster with about 20 percent fewer U.S. stores. The previously confidential documents didn't identify the locations of the endangered stores.

Blockbuster hasn't made any final decisions on the possible store closures, Chief Executive James Keyes said in an interview Tuesday.

Keyes described the closures as something that Blockbuster is considering as it sets up more DVD-rental kiosks in the stores of other merchants. It's a concept that has been popularized by Coinstar Inc.'s Redbox.

By the middle of next year, Blockbuster hopes to have 10,000 kiosks scattered around the country. It had just 500 kiosks at the end of August.

"We could have fewer physical stores and still have more rental points for our customers," Keyes said.

Blockbuster's shift serves as another reminder of video stores' waning appeal as consumers buy and rent movies through the mail, on the Internet and through cable connections and standalone kiosks.

The shift has threatened to turn once-mighty Blockbuster into a dinosaur. The Dallas-based company has been trying to evolve by embracing kiosks and expanding into rentals delivered through the mail and the Internet.

But it hasn't been enough to justify keeping so many stores open, prompting management to consider cutting much deeper than it anticipated to save money and keep its lenders happy. About 18 percent of Blockbuster's stores aren't making money, according to the documents filed with the Securities and Exchange Commission.

Blockbuster is thinking about closing between 810 and 960 of its U.S. stores before 2011, up from the 380 to 425 stores that normally would be closed during that time span, according to Tuesday's filing.

As of mid-August, Blockbuster had closed 276 stores so far this year.

Besides closing stores, Blockbuster indicated that it will convert at least 250 stores into smaller outlets.

If Blockbuster hits the high end of the new target for store closures, it will represent 22 percent of its 4,356 stores in the United States.

Netflix's DVD-by-mail service, launched a decade ago, has hit Blockbuster particularly hard as more households have embraced the concept of picking out their rental choices online before the DVDs are delivered through the mail for a monthly subscription fee that usually runs from $9 to $17. In the last two years, Netflix lured even more customers by building up its library of movies available for instant viewing over high-speed Internet connections.

Netflix now has 10.6 million subscribers and, unlike Blockbuster, is becoming more profitable. The Los Gatos-based company earned $55 million through the first half of this year while Blockbuster lost $15 million.

Redbox also has been hurting Blockbuster with its red kiosks that rent DVDs for just a $1 per night. That low price has proven particularly compelling during the recession as more people pinched pennies.

In a Tuesday research note, Barclays Capital analyst Douglas Anmuth said Blockbuster's accelerated store closures should bolster Netflix. Investors seemed to agree as Netflix shares surged $1.69, or 3.9 percent, to close Tuesday at $44.97.

Blockbuster's cost-cutting plans also pleased Wall Street as its shares gained 7 cents, or 5.2 percent, to $1.40.

Accompanying Photos

File photo (Associated Press)

Comments

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wscbd

September 16, 2009 - 8:55 am EDT

Good riddance. For how many years did they refuse to carry widescreen tapes and discs? Or refuse to carry "objectionable" movies? How long did they charge 2-3 times what their competition asked for rentals, so confident that they had a monopoly? They lost my business in the 80s, and I haven't even been inside a Blockbuster since the late 90s. Maybe this will teach them to improve. If not, then goodbye forever. Thank you, Netflix.

ravencottage

September 16, 2009 - 9:05 am EDT

Netflix ROCKS!

blcc

September 16, 2009 - 9:13 am EDT

Hey Blockbuster, remember how you charged us for late fees! Well, customers don't forget and you do eventually "reap what you sow." REAP IT! Go Netflix!!!

KimberlyGSO

September 16, 2009 - 10:01 am EDT

I must agree with these previous posts. Blockbuster lost my business in the 90's because of extreamely poor management and customer service. I've held this grudge for a long, long time.

On the other and, it's sad to see any large American business having to chop itself down.

Netflix forever! (LOVE the watch it instantly feature)

newkid

September 16, 2009 - 10:08 am EDT

R.I.P. (parts of) Blockbuster. Despite all the complaints, this company really did change the way America got its movie entertainment for many years. Before Blockbuster, you had odd little video rental stores and before that...well, you movie theaters. Period.

wscbd

September 16, 2009 - 10:35 am EDT

Sure, and even throughout the 90s, while other video stores with better selection began offering 5-day rentals for $2, Blockbuster still clung to the idea of 3-day rentals for $4. And I can't count the number of times back when I'd go there with my aunt, who still had a membership, and they'd threaten her over late fees for movies not returned, when it always turned out that those movies had been back on their shelves all along.

wolfpackgrad

September 16, 2009 - 11:02 am EDT

This is proof that you can not treat your customers badly and expect to prosper. You will eventually pay for your poor management skills,poor customer service skills and outrageous late fees.

tarheel19906

September 16, 2009 - 1:24 pm EDT

Woooooo Hoooooo!! Yeah I remember how hateful, making threats to charge late fees on my credit card the blockbuster employees were. They thought they were king of the hill. I cut up my card over 10 yrs ago and havent been back since, so as far as Im concerned, close ALL their stores as I will never do business with them again.

truth

September 16, 2009 - 2:12 pm EDT

Have you been to a Blockbuster lately? Their DVD's are displayed flat against the shelf. Which means, they have very few movies actually in stock. Anyone remember when their dvd's (or tapes) were stacked like books? They had thousands and thousands of movies to pick from.

Think about all the great movies that have been made in the past 70 years. Good luck trying to find them at Blockbuster.

I have been using Blockbuster Online for quite a while. I've been treated very well by that branch of Blockbuster and actually prefer it over Netflix.

whyus

September 16, 2009 - 3:43 pm EDT

Go Redbox! I made the mistake of going to the completely empty Blockbuster store the other day. Rent for 2 movies was over $10! Whoever runs this company's strategy should be fired.

TerryT

September 16, 2009 - 6:42 pm EDT

The US will be a cleaner place when all the trash is gone. We hate to see all these high paying jobs leave but goodby.

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