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Post office could close three sites in Triad

Wednesday, September 2, 2009
(Updated Thursday, September 3 - 8:05 am)

GREENSBORO — Stanley Gromala doesn’t live near the post office on Banking Street, but that’s where he likes to go.
“The service is a lot faster. It’s just a great location,” Gromala, 30, said Wednesday while taking care of some money orders at the tiny post office tucked behind businesses along Battleground Avenue.

The U.S. Postal Service doesn’t have as high an opinion of that location. The Banking Street branch is one of 413 nationwide — and one of three in the Triad — being reviewed for consolidation or closure.

The agency faces a deficit that could reach $7 billion this year because of a sharp decline in mail volume caused by the recession and the movement of traditional mail to the Internet, officials say. Closing offices is one of a series of cuts to help cover that deficit.

Being on the list doesn’t guarantee closure, said Carl Walton, a spokesman for the Postal Service’s Greensboro District. Officials likely won’t know until at least October if the local sites are affected.

The other two Triad sites under review are 913 W. Fairfield Road in High Point and 200 Town Run Lane in Winston-Salem.

“If this were to close, I wonder where we’d go?” asked Debbie Weishaar, 56, who uses the site at 1852 Banking St. for her business mail.

If any of the Triad offices are picked, customers will have a chance to tell postal officials how that would affect them, Walton said.

“That’s part of the process; we have to consider what kind of affect it will have on the community,” he said.

The post office has about 37,000 retail outlets across the country, and Postmaster General John Potter has said he wants to keep as many open as possible.

In addition to losses caused by reductions in mail volume, the post office is required to put $5 billion annually in an account to prefund medical care for its retirees.

If the agency does end the fiscal year — Sept. 30 — short of funds, postal officials have said they will default on that payment to make payroll and keep the agency operating. In the meantime, Congress is considering legislation that would defer the payment.

The post office also has suggested reducing mail delivery from six to five days a week.

To save money, the Postal Service has:

-- Cut more than 100 million work hours, the equivalent of 57,000 positions. Locally, those cuts have been covered through attrition as people retire or take buyout packages. Walton did not know how many positions that adds up to so far.

-- Closed six district administrative offices.

-- Eliminated nearly 12,000 carrier routes as routes were adjusted to reflect reduced volume. About 50 routes have been consolidated in the Greensboro District, which covers the top half of the state, Walton said. A handful are in the Greensboro area, he said.

-- Instituted a nationwide hiring freeze.

-- Cut staff levels at national and regional offices by 15 percent.

-- Sold unused and under-used postal facilities.

-- Reduced post office hours.

-- Consolidated mail processing operations.

-- Halted construction of new postal facilities.

--  Frozen salaries of Postal Service officers and executives.

The Associated Press contributed to this report.

Contact Jennifer Fernandez at 373-7064 or jennifer.fernandez@news-record.com
 

Accompanying Photos

Joseph Rodriguez (News & Record)

Photo Caption: The Plaza Station Post Office in Greensboro.

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Comments

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Dogwood

September 2, 2009 - 12:09 pm EDT

The reason for the possible closing the Banking Street Post Office needs to be explained by the feds. Why would one of the best, highly used Post Office in the City of Greensboro be chosen for closure? Is it not rural enough? Or is it just tough times and they spotted a need and expect complaints to get what?

Billy

September 2, 2009 - 12:52 pm EDT

If they want to get serious about saving money a lot of them can be closed. I'm in Elon, Burlington could take this over, there is also one in Glen Raven and Altamahaw that I've never seen anyone at. Close these smaller facilities in towns less than 10,000 people would ignite huge savings in most cases, but Altamahaw, 400 people really..

ltsparky

September 2, 2009 - 2:18 pm EDT

Why don't the FEDS go to a few of the different locations here in the Triad that have LOUSY CUSTOMER SERVICE and employees that have POOR ATTITUDES? I can name two particular locations WITHOUT THINKING very hard that fall into this catagory. One is the MURROW BLVD. location, the other being the SEDGEFIELD STATION location. Both of these have particular employees that BITCH, GRIPE, & COMPLAIN just like school-kids on a playground. Both locations have front counter people that have NO BUSINESS working with the general public because they are RUDE, INCOMPETENT, and think that they are above reproach. I COULD NAME names, but would probably get "sued" by these individuals for my comments. There ARE SOME GOOD EMPLOYEES at both of these locations also, but hopefully the PROBLEM CHILDREN at these locations WILL TAKE NOTICE and clean up their act, but realistically I DON'T SEE IT EVER HAPPENING because it has been this way for years and years.

And before anyone BASHES me, I DO NOT & WILL NOT use these two locations for ANY REASON, just because of the issues I have outlined here.

I hope that when the NEXT LIST comes out, that they get these two locations.

lkirkman5

September 2, 2009 - 3:06 pm EDT

What the Postal Service needs a HARD look at is the Human Resources Center they opened here in 2005 in Greensboro. I was one of MANY contract employees being paid $25.00/hr to sit and do nothing for 3 months. Then they figured out a training program for us. The Postal Service had decided to close ALL of their Human Resource offices and have a central location called The Human Resource Shared Service Center here in Greensboro. They had to hire contract employees until their Postal employees decided whether they were going to relocate or retire. I can bet you one thing for sure THIS 1 change cost The Postal Service millions of dollars and accomplshed NOTHING. But that is The US Postal's problem. They don't care how they spend money, they just DO!
The Human Resource Shared Service Center on Albert Pick Rd should be shut down or at least cut the staff in half and move to a lower rent district.
I have had a career in HR and Senior Management for some 40 years. I have never see wasteful spending like I did at The HRSSC. I know now why postage and our taxes are so HIGH!!!! To cover STUPID decisions like this.

ArmfieldConeHolt

September 2, 2009 - 3:26 pm EDT

Proof that the federal government is awash in a sea of naivety - the closure of the Banking St. post office. It is without the doubt one of the most crowded post offices in Guilford County.

speakup2

September 2, 2009 - 4:56 pm EDT

I thought that the Federal Government no longer owned the post offices. Also good luck on getting any satisfaction on the rude employees. The unions look after them.

kimmeraugs

September 2, 2009 - 5:04 pm EDT

I go out of my way to go into the Banking St. location even though I am within walking distance of the main post office. The service is exceptional and the employees are always courteous and extremely helpful! I NEVER go to the main post office if it involves going inside to do a transaction. The only time I go there is to drop mail in the outside boxes.

max88

September 3, 2009 - 8:01 am EDT

That's a real shame. I have also gone out of my way to use the Banking Street location as the employees there are very professional, friendly, and efficient. They really do need to look at the bad service at other locations. There is one location in particular that I hate using because almost every time I'm in there, the employees are argumentative and rude with customers.

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