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Greensboro College fending off creditors

Sunday, June 28, 2009
(Updated Thursday, July 2 - 8:01 am)

Editor's Note: Because of incorrect information provided to the News & Record, this article misreported who pays the bill for a personal trainer for the wife of Greensboro College President Craven Williams. Williams personally reimburses Greensboro College for that expense.

A week ago, a lineman from Duke Energy handed an $8,000 disconnect notice to the undergrad working the front desk at Reynolds student union, saying Greensboro College had two hours to pay before the power would be turned off.

Monday, a sheriff’s deputy served the college’s vice president for business a summons to appear in small-claims court on a $1,245 office supply bill.

How bleak is the financial outlook at Greensboro College, where salaries were cut 20 percent this spring in an emergency move to avoid layoffs?

Bleak enough that a restructuring consultant last week sent a letter asking creditors to be patient in collecting past due bills of $974,508 — most of them owed to local businesses.

Having met its June payroll Friday, according to Chief Restructuring Officer Edward Sanz, the college must now raise enough money to keep operating through the summer until students return in full force this fall.

“It’s a tough patch, period, but we’re going to get through it,” said Sanz, whose Charlotte-based Naviscent Group was brought in by the college’s board of trustees two months ago to reorganize the school’s debt. “All the colleges are getting slammed right now.”

True, the recession has hit campuses private and public, decimating endowments while drying up gifts from well-heeled benefactors.

But for a small liberal arts college that has rarely made headlines in its 161-year history, the depth of Greensboro College’s financial woes is drawing notice.

So much so, that a national professional journal, the Chronicle of Higher Education, last week used the 1,300-student Greensboro College as a textbook example of, basically, how not to react to a crisis.

Under the front-page headline, “Broad Pay Cuts Make Deep Dents in Morale,” the story quoted, at length, anonymous faculty members highly critical of Craven Williams, the school’s president since 1993.

Williams, infuriated by the article and by recent discussion in the media of his $403,000 annual salary, said this week he has no intention of stepping down in response to the problems, as anonymous messages circulated on campus and on message boards have suggested.

“I don’t have anything to say to that,” Williams said. “Anybody can just say anything when they’re anonymous. Of course, it bothers me.”

Williams, who took the 20 percent cut along with his staff, has for years worn the hat of campus ambassador and fundraiser-in-chief.

As such, says Sanz, the president’s use of a Sunset Drive home the college owns in Irving Park, complete with maid service and BMW, are the cost of doing business. They are, Sanz argues, the necessary accoutrements for entertaining would-be major donors.

But the college, in contrast, can barely meet its own basic needs, according to the school’s own list of outstanding bills obtained by the News & Record.

For example:

ARAMARK, the cafeteria  service, was owed $136,889. Of that, $93,564 was more than two months in arrears.

Waste Management’s bill was $13,388 past due; Royal Tours, the buses the college hires to transport athletes, was owed $50,276; a water bill for the city of Greensboro was over 90 days late at $6,500. Duke Energy was posting a $1,862 balance, of which $758 was two months late.

Karen Riffanacht, the student who was working at Reynolds Center when the Duke Energy truck arrived, said she thought the cutoff notice was a mistake.

“It was a very big surprise,” she said. “They said 'You have two hours to pay it.’ They didn’t want to shut it off and then have to come all the way back to turn it back on.”

Sanz called the incident a misunderstanding on Duke Energy’s part, over deposits being negotiated on several college accounts.

The college’s bills show tabs being run up at competing businesses — $4,122 at Office Depot, $5,847 at OfficeMax. Insurance bills, medical bills and legal bills are unpaid, as is money owed to nonprofit concerns such as $6,000 to the Berkshire Theatre Festival.

In addition, a membership at Greensboro Country Club has fallen from 60 to 90 days behind, according to the billing records.

Robert Stout, chairman of the school’s Board of Trustees  was out of state this week and could not be reached for comment. Other board members reached this week referred all questions to Stout.

Sanz said the fact that faculty members had not “bolted for the door” after the 20 percent pay cut was announced indicated the strong loyalty professors feel to Greensboro College. He conceded, however, that the tight job market in academia, as in other sectors, could also be a factor in retaining faculty.

Several professors contacted by the newspaper this week declined to comment, mindful of the school’s strict policy to direct reporters to school spokeswoman Cyndie Basinger.

Basinger said the college president would select faculty to be interviewed. She then sent questions to Dean of Faculty Paul Leslie.

Leslie said that since the pay cut, just two of 75 full-time faculty members had resigned to take other academic posts,  but that both had likely been courted over time by other institutions.

Shortly after the pay cut was announced, an anonymous letter, supposedly written by faculty members, made the rounds on campus, blaming Williams for the college’s crisis and criticizing his salary and benefits.

Asked whether that view, repeated in last week’s Chronicle, represents a consensus, Dean Leslie said his faculty “has not been polled as to their concerns.”

But as for the trouble the campus is having paying its bills to local businesses, Leslie said the struggle the school is having is obvious to faculty.

“We are aware that there are open invoices,” he said. “We’re working as diligently as possible so that this will have no effect on what happens in the classroom.”

Trustee chairman Stout is quoted in the Chronicle  as estimating that the school needs to raise “$5 million” in order to operate through the lean summer months, but Sanz said Friday he felt that figure was too high. Currently, the school is in the process of renegotiating its line of credit with Bank of America.

The good news for the school is that freshman enrollments are nearly in line with last year. But that won’t erase the cause of the school’s financial tumble.

The school’s endowment, against which the college had already been borrowing, lost its value on the market, plummeting from a starting point of $19 million down to its current  $12 million.

With many wealthy investors and private foundations in the same boat, the large gifts of previous years have not been forthcoming at Greensboro College, nor at other institutions in the area.

“The college lives on contributions and endowments,” observed Sanz, “but retiring a debt is a bit of a challenge. It’s not like raising money for a building that you can put someone’s name on. You can’t name a debt after someone.”

Contact Lorraine Ahearn at 373-7334 or lorraine.ahearn@news-record.com

 

Accompanying Photos

Staff photo (News & Record)

Photo Caption: The campus of Greensboro College.

Comments

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sillysally

June 28, 2009 - 7:38 pm EDT

Of one thing I am certain. When a $403,000.00 annual salary AND a BMW 7 series AND a nice big house in Irving Park, AND a membership to the country club AND daily cleaning service AND all utilities and personal training fees at the club are considered "just what is necessary" to be able to do one's job.... I am in the wrong profession!
I would expect with an annual salary this high- someone might consider paying his own bills for the back fees at the Country Club and personal trainer for his wife!

HornetMan

June 28, 2009 - 9:26 pm EDT

NO SALLY...YOU ARE NOT SILLY....Mo Green doesn't even have that level of benefits and he has a lot more on his plate...

910beaches

June 28, 2009 - 9:30 pm EDT

sillysally, you took the words right out of my mouth.

friendofGC

June 28, 2009 - 11:32 pm EDT

Clearly "Going Forward" is either the President's wife "standing by her man" or the mealy-mouthed Dean of Faculty who will play both sides of the fence, any time, anywhere. The bottom line, though: The spotlight is squarely on the cockroach in the corner now--thanks to Lorraine Ahearn and her superb expose. As long as the media continues to investigate and report, there's nowhere for Dr. Williams to hide from his pomposity and financial ineptitude. And just maybe, assuming a modicum of shame on the part of the Board of Trustees, Williams will be out the door with a swift kick to his backside .And yes, Dr. Williams is a compelling man in many ways. He's a good guy. But his lack of intestinal fortitude has stopped him from acting like a real leader by putting GC's interests first and stepping down. And until he does, and a symbolic new era begins with fresh blood at the helm, GC will continue to bleed itself dry both financially and in terms of brain drain.( If you are a GC faculty or staff member who doesn't have your resume circulating, put your name right here.) Board of Trustees, grow a pair. Obviously time is of the essence for this venerable institution.

HornetMan

June 28, 2009 - 11:55 pm EDT

AMEN !!!

logicfairy

June 30, 2009 - 1:53 am EDT

The Dean of Faculty has a tough job - he is the admin between the faculty and the president and he has a family to support and a job at risk too.

jaden

July 1, 2009 - 10:49 am EDT

The Warnersville Community has experienced the arrogance of Craven Williams and Bob Stoop over the past 4 years. In his secretly purchasing property in the community in 2003 and planning a Greensboro College Sports Park without communicating with the Warnersville Community it showed much about the powerful status he has being the highest paid college administrator in Guilford County.....I do as I please. He came to the Warnersville Community and when asked do not your decisions have to be approved by the trustees of the college? He responded, "I make all of the final decisions at Greensboro College. When he was asked if he would want this sports park built in his backyard his response was, "I live 2 blocks from Page High School and hear the noise from their Friday night football. The community later found he lived 13 blocks from Page High School on Sunset Drive. The chairman of the Trustee Board, Bob Stoop came to the Community and adressed residents as "You People." This has show Warnersville residents their arrogance and lack of respect for working class members of our city.
Are they both not reponsible for nthe financial mess the college is in now? Purchasing property in the Warnersville Community for Two Million dollars to promote athletics a few years ago is poor planning by these two college leaders. Why would any parent send a child to Greensboro College under this failure of leadership.

oh good grief

June 28, 2009 - 11:35 pm EDT

He could save money on two fronts (personal trainer for wife and maid service at residence) if he would tell his wife to forego the personal trainer and start cleaning the house on Sunset Drive herself.

qwerty

June 29, 2009 - 2:27 pm EDT

especially since fac and staff now have to take out the trash in the buildings themselves, due the cutbacks.

that's what i don't understand -- why wasn't there fairness in the cutbacks? for instance, a graduated scale for the salary cuts, so those making the least had a smaller percentage cut.

anything -- any real communication or openness would have been embraced. instead, we got silence.

zoeloveslife

June 29, 2009 - 11:51 pm EDT

No fairness because Craven doesn't care about the people at the bottom. He only cares about those who can help him get where he wants to go i.e. extravagant lifestyle, luxurious home with maid service, yard service, club membership, even someone to go buy and decorate his Christmas tree. It's really just all about him - can't people get that - he only cares about himself. That's the bottom line.

LettuceAlone

June 29, 2009 - 3:58 pm EDT

Thanks, oh good grief......that's the best laugh I have had lately!!!!!!!

fatboyfanuci

July 1, 2009 - 8:22 pm EDT

I could do just as good a job as Williams for $55,000 with no car, house or any of the other perks. Anybody could run something into a ditch for much less.

Noyouranidiot

June 29, 2009 - 12:07 am EDT

A nearly $1 million operating deficit at a school supposedly happy with its enrollment figure? Whoever designed / approved a fiscal year budget so dependent upon endowment draw is a fool. Where was the sensitivity analysis? GC should have begun cutting costs back in December. That this happened entirely within a single year is frightening, and it is a sign of gross ineptitude and mismanagement. Time for the GC Board of Trustees to step up or else take the responsibility for the school's impending demise.

connieohyeah

June 29, 2009 - 7:42 am EDT

No, you're an idiot

gcwas4me

June 29, 2009 - 8:00 am EDT

Although Ahearn's article was good, it still perpetuates the myth that college campuses have two components - students and faculty. There is seldom a reference to staff. If not for staff - who would recruit, admit, register, package financial aid, bill the students, collect their payments, buy office supplies, and monitor students in their dorms? My eyes have been opened to what our staff really do in the past two months - shockingly, many staff at GC have at least a degree, if not a master's and were paid only$25-40K a year - try taking 20% off of that AND losing dental insurance AND up to 7% in retirement match. Losing 20% off of 30K for their 52-weeks a year job is a far cry than 20% off of 80K for a 30 week job ( 2 15-week semesters) for faculty! Faculty can get a part time job for the other 22 weeks, or teach in summer school. We are also paid additionally for being department chairs and for independent study courses we teach.

That aside, though, the letter that was 'supposedly' written by the faculty WAS written by the faculty. We met several times after the April 17 debacle as a group and nearly 80 hours went into the crafting of that letter and it was publicly distributed at a hastily-convened Board Meeting in May by a faculty member.

'Going Forward', you are blind and deaf to the realities on our campus. WAKE UP and HELP us, instead of repeating what Craven tells you to before there is no more Greensboro College. Do you want to lose your job, too?! We could all be out of work if he doesn't leave, but none of our jobs are safe if we speak publicly - certainly no one on the staff can say anything because they don't have contracts or tenure. The problems here are not a result of the fall 2008 economic downturn but a result of more than a decade of having stooges in the business office who robbed Peter to pay Paul by diverting funds from other accounts to pay for what Craven wanted - whether an asbestos filled student center or a ramshackle 'sports complex' that has caused a rift in the community. It is past time for Craven to go, and far past time for the Board - who far outnumber Bob Stout - to DO THEIR JOB and FIRE him, too, along with Craven.

gcstudent

June 30, 2009 - 10:04 am EDT

I agree whole-heartedly that the staff took far worse of a hit than the faculty. The staff not only take out their own trash and recycling now but clean their own offices. This is in spite of that fact that some of the offices are down to the bare minimum of people to remain functioning. And in the student meeting Williams was adamant that the student experience would not be affected. Unfortunately the cuts that were made have already impacted the students in a very profound way. While the vast majority of the students do not know the names of the staff people that were let go, they notice that those people are no longer around. When a student worker is the first face they see in the registrar's office, they know that something is wrong. Speaking of which, the registrar's office now has two people to do the registration, checksheet revision, transfer credit evaluation, degree changes, and transcript rendering. The two people that are left also have vacations scheduled. Who is going to run the office when there is only one person there? They are having to use their student workers as proxy salaried employees. What happens when the student workers have to go back to class in the fall? Will they ever get a break?

springdalemayor

July 1, 2009 - 10:33 am EDT

My only comment about this problem is that without students, there will be no president, no bot, no faculty and no staff--only a dead campus. (and lots of empty just purchased houses)

histrion

June 29, 2009 - 4:22 pm EDT

"Dean Leslie said his faculty 'has not been polled as to their concerns.'"

Leadership at its finest. ;-)

logicfairy

June 30, 2009 - 1:45 am EDT

Dean Leslie has a family to support and a job at risk by opposing the president too.

pilgrim543

June 29, 2009 - 9:19 pm EDT

Having retired several years ago from 36 years in private, higher education--from faculty member to president--my question about what has happened to Greensboro College is: Where has the Board been? Who was on watch when those outrageous salaries and perks were being approved for the president. There is no way that these can be justified. All of this suggests a BOT that has been in the pocket of the president. This is what happens when this is the case. I find it very sad and disturbing.

horbrastar

June 29, 2009 - 10:31 pm EDT

Amen to that. For comparison Dr. Williams earns more than either Chancellor at NC A&T or UNCG even though both lead universities with significantly larger enrollments, many more faculty and staff, much bigger endowments, and much larger and more complex academic programs. What WAS the BOT thinking? Why don't faculty and alumni demand both a new BOT and a new president?

qwerty

July 1, 2009 - 12:45 am EDT

to answer your question: 3 words: bad for business.

gcpride

June 30, 2009 - 9:12 am EDT

lets be honest with ourselves after reading this article and all the comments below, the problem is the Board was and still is in Craven's back pocket thats why he was making $400,000+ and getting all the benefits...is Craven truely bringing in money to the college?? if he was the athletic site would be in construction and the bills would have been paid, but instead the college is forking over probablly in excess of $700,000 total just for Craven and all his perks...think of what the College could do with $700,000 right now...hmmmmm.....im ok with the College owning the presidents house (but not paying all the bills associated with the house)... but lets also look at what that house is worth?? whats that another $1 million+ in the schools pocket if they sold it, less maybe $250,000 in buying a new house for where the president should be living (thats $1.5 million the school could use right now)....think its time for all alumni to stand up with the faculty and support the ones who provided us with the care and respect of students and human beings, that the President and the ones around him have not!!! PLEASE PRESIDENT WILLIAMS STEP DOWN ALONG WITH THE BOAD!!

GCalum

June 30, 2009 - 10:00 am EDT

As a graduate of GC it's hard to see everything that is coming to pass. I have many friends that work there or have worked there in the past. I think if you asked any faculty or staff member as early as 10 years ago, they could have told you that this was happening. But their hands were tied. And the Board turned a blind eye to the crumbling buildings and ground that were in disrepair. Susan Sessler and her crew did as much as they could to hold the physical buldings together, but band aids are only temporary. Tim Jackson and his admissions staff are truly great representatives of the instituion and they recruited students, only to see them leave after one semester. The faculty and staff watched as the old GTCC campus was purchased for a "sports complex". And for years we drove by as it sat in disrepair! What the students needed was new residence halls (where they spent 75% of their time) and cafeteria. This was addressed over and over with President Williams. Year after year they would slap a new coat of paint on the walls and call it a day. It's hard to convince young alumni to give up their money when they remember residence halls with sometimes no hot water and sometimes no AC. GC's demise comes from not listening to people that knew how to keep the students there. WAKE UP Craven WIlliams and BOT - please do not let the sun go down on GC.

AnotherGcAlum

June 30, 2009 - 11:05 am EDT

As another GC alum I concur that this is hard to hear. Having stayed close enough to the school I can honestly say that there have been rumbling throughout the years but that is to be expected from any institution. What has transpired can not and should not be placed completely on any one persons shoulders but rather through the core leadership of the college including the trustees. Craven also needs to understand that with his position that ultimately the buck does stop with him, that is part of the job. It is clearly evident that the checks and balances that shold have been in place to prevent something like this from occurring were either inadequate or were totally ignored. The academics at GC have always been superb and the faculty has prepared graduates for the work force at a level that should be recognized. If anyone thinks that having the President of the College step down or be forced out is a solution they are mistaken. Yes Craven is accountable and should step down because something this drastic happened on his watch as president but the problems are much deeper. The trustees and leadership of the college are accountable as well. There was a comment in this string about band aids over the years, lets not add another one but truly get to the root casues of the problems and correct them. Is is disheartening and frustrating to see what is going on and how everyone is conducting themselves. If I offer one piece of advice to the leadership, faculty, staff, students and fellow alumni it is a quote by Sparks. "When you talk, you repeat what you already know. When you listen, you learn something."

LettuceAlone

June 30, 2009 - 2:05 pm EDT

Excellent points, GCAlum and Anothergcalum.

zoeloveslife

June 30, 2009 - 12:50 pm EDT

Craven should move into the residence hall for awhile - he'd get money to bring them up to a become top notch places, even show places (as is his Sunset Drive home). Everything would probably even be color coordinated and luxurious.

HornetMan

June 30, 2009 - 5:10 pm EDT

Hey "goingforward"...we havn't heard from you lately...Can you respond to this? There are 5 schools in the WNC Conference of the United Methodist Church...Bennett, Brevard, Greensboro, High Point and Pfeiffer. Comparing these small liberal arts schools and their leaders, are they all paying out the same level of salaries and benefits? I don't think so...it's time for a reduction at GC.

goingforward

July 1, 2009 - 4:54 pm EDT

WHY COMMENT WHEN THE SOCALLED FACTS ARE SO INAPPROPRIATE AND UNFAIR?

HornetMan

July 1, 2009 - 7:09 pm EDT

"goingforward"...the ONLY things that are unappropriate and unfair are the president's salary and benefits...just what kind of barometer is the BOT using???

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